Privacy Policy
Last updated: August 24, 2026
Slate Innovations Inc. ("we", "us", or "our") operates the NextCue application — a cloud-managed pool table queueing and access system. This Privacy Policy explains how we collect, use, share, and protect your information when you use our app and services.
Information We Collect
NextCue collects the following categories of data to provide and improve our services:
- Account & Session Identifiers: User account details, session tokens, and authentication credentials used for table queueing, reservation, and access management.
- Service Telemetry: Network status and app performance data used to ensure reliable communication with our cloud platform and deliver a seamless user experience.
- Usage & Session Data: Player activity, queue position, rack duration, game session history, and interaction logs used to deliver core app functionality.
- Device Information: Device model, operating system version, and app version for compatibility and crash diagnostics.
How We Use Your Data
Data collected is used to:
- Authenticate users and manage table access permissions
- Operate real-time queueing and reservation features
- Process table access requests through our secure cloud infrastructure
- Generate session analytics and usage insights
- Maintain, troubleshoot, and improve app performance and stability
Advertising & Third-Party Sharing
We may partner with third-party advertising and analytics networks to serve personalized offers, track engagement, and monetize certain app features. We may share anonymized, aggregated, or device identifier data with these trusted advertising partners in compliance with applicable laws.
These third-party partners operate under their own privacy policies. We encourage you to review those policies to understand how they handle data. We do not sell your name, email address, or other directly identifiable personal information to third parties.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. Session and telemetry data may be retained in anonymized or aggregated form for analytics purposes. Upon account deletion, we will remove your personally identifiable information within 30 days, except where retention is required by law.
Data Storage & Security
Your data is stored on secure, industry-standard cloud infrastructure. We implement technical and organizational safeguards — including encryption in transit and at rest — to protect your information from unauthorized access, alteration, or disclosure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your account and associated personal data
- Opt out of personalized advertising and data sharing with third-party ad partners
- Export your data in a portable format
To exercise any of these rights, please contact us at support@slateinnovations.com.
Children's Privacy
NextCue is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or via email. Continued use of NextCue after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@slateinnovations.com.